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Privacy Policy

Last updated: March 2024

Introduction

LIKIOMO ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Please read this privacy policy carefully. By using the Platform, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

We collect information you provide directly, including:

  • Account Information: Name, email address, password, profile photo
  • Identity Verification: Government-issued ID, selfie photos, date of birth
  • Payment Information: PayPal email, bank account details, cryptocurrency wallet addresses
  • Communication Data: Messages, emails, and support tickets

1.2 Automatically Collected Information

When you use our Platform, we automatically collect:

  • IP address and location data
  • Browser type and device information
  • Pages visited and time spent on the Platform
  • Referring URLs and exit pages
  • Click patterns and interaction data

1.3 Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze Platform usage
  • Improve user experience
  • Prevent fraud

2. How We Use Your Information

We use the collected information to:

  • Create and manage your account
  • Process transactions and payments
  • Verify your identity
  • Provide customer support
  • Send important notifications and updates
  • Detect and prevent fraud
  • Improve our Platform and services
  • Comply with legal obligations
  • Send marketing communications (with your consent)

3. Information Sharing

3.1 With Other Users

When you interact on the Platform, certain information may be visible to other users:

  • Workers: Employers can see your name, profile photo, and work history
  • Employers: Workers can see your company name and task details

3.2 With Service Providers

We share information with trusted third parties who assist in operating our Platform:

  • Payment processors (PayPal, Stripe, cryptocurrency processors)
  • Cloud hosting providers (Firebase, Google Cloud)
  • Identity verification services
  • Email service providers
  • Analytics providers

3.3 Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety.

4. Data Security

We implement robust security measures to protect your data:

  • SSL/TLS encryption for all data transmission
  • Encrypted data storage
  • Regular security audits
  • Access controls and authentication
  • Monitoring for suspicious activity

While we take security seriously, no system is completely secure. We cannot guarantee absolute security of your information.

5. Data Retention

We retain your information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

6. Your Rights (GDPR)

If you are in the European Union or UK, you have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate information
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Restriction: Limit how we process your data
  • Portability: Receive your data in a portable format
  • Objection: Object to certain processing activities
  • Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, contact us at privacy@likiomo.co.uk

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

  • Standard contractual clauses
  • Adequacy decisions
  • Privacy Shield certification (where applicable)

8. Children's Privacy

Our Platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.

9. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Platform. Your continued use of the Platform after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@likiomo.co.uk
  • General Inquiries: info@likiomo.co.uk
  • Data Protection Officer: dpo@likiomo.co.uk
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